At Rose N Silk we are committed to protecting your privacy. Rose N Silk complies with Australian privacy legislation. ‘Personal data’ or ‘personal information’ is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you. By using our website, you consent to the collection and use of this information by Rose N Silk.

Collection and use of personal information

We use the information we collect about you to enhance your experience and improve our service to you. Please read on for more details about our privacy statement.

What information does Rose N Silk collect? How do we use it?

At all times we try to only collect the information we need for the particular service we are providing. This information includes:

  • your full name
  • your email address
  • your phone number

The main way we collect personal information about you is when you give it to us, for example:

  • when you contact us
  • when you submit information to our website

Please keep your contact details with us up to date.

If our business is acquired by or merged with another company or business, your personal data may be transferred to the new owners so they may continue to support and sell similar products and services. Provided the new owners have a privacy policy that is compliant with current laws, by agreeing to this privacy policy, you agree to such a transfer.

Newsletter Subscription

We may use the information we collect to occasionally notify you about important functionality changes to the website, new products, services and special offers we think you’ll find valuable.

If you would rather not receive this information, details of how to remove yourself from our subscription system will be contained in the emails that you receive from us. Make sure you change your preferences for each account you hold or email address you have provided.

We collect, hold, use and disclose personal information for the purpose of providing you with our services. If you subscribe to our newsletter, you may receive updates from us from time to time. We do not sell or give away access to the personal information you provide to us.

Rose N Silk does not sell, trade or rent your personal information to others.  We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

 

How we use Cookies and other identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our websites. Cookies are small text files that can be used by websites to make a user’s experience more efficient. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our websites to improve your user experience and the quality of our services.

Testimonials

Testimonials. If you provide us with a testimonial, you give us your consent to use on our website or other marketing material, your name together with your personal image and testimonial wording. You also give us permission to store this information in our secure records together with your email address and the year in which we provided you the services related to your testimonial. We will retain and use this information for its intended purpose. We process this information based on your consent.

Social Networking Services and links to other websites

We may provide links to other websites or use social networking services such as Twitter, LinkedIn, Facebook and Instagram to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes. You should be aware that personal information you disclose on social media sites is publicly available.

Opting Out

With your permission, we may use your email address to send you emails about new products, free and premium content and special events.

With your permission, we may use your mobile phone number to send you SMS with links to legal updates or information about new products, free and premium content and special events.

These communications may contain links to blog posts, YouTube videos, reports/ checklists etc. We process this information based on your consent.

You may always withdraw your consent and unsubscribe from these emails by clicking on the unsubscribe link at the bottom of the email, unsubscribe from SMS messages by responding STOP to our message, or by contacting us at info(at)rosensilk.com.au

 

Tell us what you think

Rose N Silk welcomes your questions and comments about this privacy statement. If you have any questions about our use of your personal information, please write to contact us and let us know your questions. We will respond to your concerns as soon as possible.

Changes to this Privacy Policy

It is important to us that our privacy policy is regularly reviewed and we will do so to keep it relevant and up to date with changing laws. We will notify you of any changes by posting the new policy on this page.