Privacy Statement

  1. Commitment to Privacy

At Rose N Silk Pty Ltd (ABN: 50 632 131 269) we are committed to protecting your privacy. We adhere to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern the collection, use, and disclosure of personal information.

  1. Collection of Personal Information

We collect personal information necessary to provide our services, including:

  • Full name
  • Email address
  • Phone number

This information is collected when you:

  • Contact us directly
  • Submit information through our website
  • Subscribe to our newsletter
  1. Use of Personal Information

Your personal information is used to:

  • Provide and improve our services
  • Communicate with you about your inquiries or bookings
  • Send newsletters and promotional materials.
  1. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to others. However, we may disclose your information to:

  • Service providers who assist in our operations (e.g., IT support)
  • Legal or regulatory authorities if required by law
  1. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.

  1. Access and Correction

You have the right to access and correct your personal information held by us. To do so, please contact us at info@rosensilk.com.au.

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand website usage and improve our services. You can choose to disable cookies through your browser settings.

  1. Testimonials

If you provide a testimonial, you consent to us using your name, image, and testimonial on our website and marketing materials. You may withdraw this consent at any time by contacting us.

  1. Social Media and External Links

Our website may contain links to external sites and social media platforms. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies.

  1. Use of Customer Content for Marketing

Rose N Silk Pty Ltd may use your images, testimonials, and reviews for marketing purposes, including but not limited to publication on our website and social media platforms. You may withdraw your consent at any time by contacting us at info@rosensilk.com.au.​

  1. Opting Out

You may opt out of receiving promotional communications from us by:

  • Clicking the “unsubscribe” link in our emails
  • Replying “STOP” to our SMS messages
  • Contacting us directly at  info@rosensilk.com.au
  1. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on our website with the updated effective date.

  1. Contact Us

For any questions or concerns regarding this privacy policy, please contact:

Rose N Silk Pty Ltd
Email: info@rosensilk.com.au
Phone: 0402 440 248